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TrashGoAway.com LLC — SMS/MMS Opt-In Policy

Effective Date: October 9, 2026

About This Policy

TrashGoAway.com LLC is the business providing dumpster rental services and sending SMS/MMS messages to its customers. FleetTrackPro is the software service provider that powers the dispatch, tracking, and messaging platform on behalf of TrashGoAway.com LLC. FleetTrackPro does not send messages on its own behalf and is not the sender of record for any SMS/MMS communications under this program.

Program Name

TrashGoAway.com LLC Service Notifications — a transactional SMS/MMS program delivering messages related to dumpster rental scheduling, delivery confirmations, driver arrival notifications, pickup reminders, invoices, and service documentation photographs.

How Customers Consent to SMS/MMS

Customers voluntarily consent to receive SMS/MMS messages from TrashGoAway.com LLC. Consent is obtained by telephone or in person after a member of our staff reads the full SMS/MMS disclosure below to the customer and the customer gives an affirmative "yes" or equivalent confirmation.

Important — What Does Not Constitute Consent

Merely providing a phone number or booking a dumpster rental does not automatically constitute consent to receive SMS/MMS messages. A valid, affirmative response to the disclosure script is required before any messages are sent. SMS consent is not a condition of any purchase.

Verbal Consent Disclosure Script

TrashGoAway.com LLC obtains verbal consent from customers who wish to receive SMS notifications related to dumpster rental services. When a customer calls to schedule a dumpster rental, our representative reads the following disclosure before requesting consent:

"TrashGoAway.com LLC would like to send you text messages regarding your dumpster rental, including reservation confirmations, delivery notifications, pickup reminders, billing notifications, and service updates.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.

You can review our Privacy Policy and Terms of Service at www.trashgoaway.com.

Consent to receive SMS messages is optional and is not a condition of purchasing or renting our services.

Do you agree to receive these text messages from TrashGoAway.com LLC at the phone number you provided?"

Consent is obtained only when the customer affirmatively responds "Yes."

TrashGoAway.com LLC documents the customer's verbal consent, including the customer's phone number, date, time, and method of consent. Customers who decline SMS communications may still reserve and receive dumpster rental services without text messaging. SMS consent is not shared with third parties or affiliates for marketing purposes.

How Staff Records Consent

After obtaining affirmative consent, TrashGoAway.com LLC documents the customer's verbal consent, including:

  • Customer's answer — affirmative "Yes" or decline
  • Phone number — the number the customer provided
  • Date — when consent was obtained
  • Time — when consent was obtained
  • Method of consent — telephone or in person

No SMS/MMS messages are sent to a customer until valid consent has been recorded. Customers who decline SMS communications may still reserve and receive dumpster rental services without text messaging.

Types of Messages Sent

  • Delivery Tracking Links: A short SMS with a clickable link to a live map showing the driver's real-time location and estimated arrival.
  • Pickup Reminders: Reminders about upcoming dumpster pickups or due-back dates.
  • Delivery Reminders: Notifications about scheduled delivery times.
  • Photo Confirmations: MMS messages with photographs documenting completed deliveries or service.
  • Invoices: SMS notifications containing or linking to invoices for rental services.
  • Driver Arrival Notifications: Messages alerting the customer that the driver is arriving.

Message Frequency

Message frequency varies based on the customer's rental and service activity. A typical rental cycle may include a delivery reminder, a tracking link when the driver departs, a delivery confirmation with photos, a pickup reminder, and an invoice notification.

Message and Data Rates

Standard message and data rates may apply to messages sent from TrashGoAway.com LLC. The customer is responsible for any charges imposed by their mobile carrier. TrashGoAway.com LLC does not charge customers for SMS/MMS messages.

How to Opt Out

Customers can opt out of SMS/MMS messages at any time by replying STOP to any message received from TrashGoAway.com LLC. Upon opting out, the customer will receive a single confirmation message. No further SMS/MMS messages will be sent to that number. Customers may also reply HELP at any time for assistance.

No Marketing or Promotional Messages

This SMS/MMS program is strictly transactional. No promotional, marketing, or advertising messages are sent under this service-notification consent. All messages relate directly to the customer's rental and service activity.

Data Sharing and Privacy

SMS opt-in data and consent records are not sold, rented, or shared with third parties for marketing purposes. Consent data is not transferred between independent dumpster companies. See the TrashGoAway.com LLC Privacy Policy for full details on how customer information is handled.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact

For questions about this SMS/MMS Opt-In Policy or to request changes to your messaging preferences, contact TrashGoAway.com LLC at:

517-803-3000